Troubleshooting

The following scenarios are provided by the help service to the actual customers.

What problem are you having?

1. I have purchased software and moved it onto another location on my drive afterwards. When starting Active@ Floppy Recovery, I get a message UNREGISTERED VERSION.

Possible Cause:   You forgot to copy SETTINGS.INI. This file contains your registration key.

Solution :    Look for SETTINGS.INI in the installation folder and copy it to the same folder from which you start Active@ Floppy Recovery.